Apex Metcorp is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, business operations, or other means.

By engaging with Apex Metcorp, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name, address, email, and phone number
  • Payment details (e.g., bank account or credit card information)
  • Identification documents (e.g., driver’s license or tax ID)
• Non-Personal Information:
  • Browsing data, cookies, and IP address when you visit our website
  • Business transaction details
• Communications Data:
  • Information you provide through emails, calls, or other forms of communication

2. How We Use Your Information

We use the information collected for the following purposes:

• To facilitate scrap trading transactions and fulfil contractual obligations
• To provide customer support and respond to inquiries
• To process payments and manage billing
• To comply with legal and regulatory requirements
• To improve our services and maintain operational security

3. Sharing of Information

We do not sell, share or rent your personal information with third parties/affiliates for marketing purposes.

4. Data Security

We implement industry-standard measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no system can be entirely secure, and we encourage you to take precautions when sharing sensitive information.

5. Your Rights

As a customer, you have the following rights concerning your personal information:

• Access to the data we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your information, where legally permissible
• Restriction of processing under certain circumstances

To exercise these rights, please contact us through our Contact Us page.

6. Cookies and Online Tracking

When visiting our website, we may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

7. Retention of Data

We retain your information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal obligations.

8. Third-Party Links

Our website or communications may contain links to third-party websites. Apex Metcorp is not responsible for the privacy practices or content of such external sites.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be communicated through our website or directly to you, where appropriate.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through the contact page.

By engaging with Apex Metcorp, you consent to the SMS Terms & Conditions:

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties/affiliates for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from Apex Metcorp, you may receive messages related to the following;

• Conversational Messages

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 to 5 SMS messages per week related to your [appointments/billing, etc.].

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

You may opt-in to receive SMS messages from Apex Metcorp in the following ways:

• By submitting an online form
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6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. Messages and data rates may apply.

7. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at contact us page.

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary